St. Michaels Medical Center

St. Michaels Medical Center As the new chief executive officer (CEO) of St. Michael’s Medical Center, you are well-versed in risk mitigation. You are also aware of the critical role that interdisciplinary teamwork plays. Teamwork is important in finding solutions to ethical and legal issues in the hospital. You note that one of the biggest problems at St. Michael’s Medical Center has been the lack of teamwork and training.For this assignment, you will review the course scenario on St. Michael’s Medical Center and prepare a memo for all managers, supervisors, and staff to review and acknowledge receipt.In this memo, you will address the following:Highlight the failures of hospital management practices, especially those leading to the lawsuits at St. Michael’s Medical Center.What barriers and challenges are there in resolving ethical and legal problems?What are the benefits of addressing these barriers and challenges promptly?What are the benefits of interdisciplinary teamwork, especially addressing ethical issues and patient safety outcomes?What are the limitations of interdisciplinary team collaboration that the staff should be aware of and avoid?How do healthcare organizations promote the culture of patient safety?What strategies should be deployed to reduce or eradicate ethical and legal violations in the hospital?What is the role of a designated ethics committee in the hospital?Please submit your assignment.Submitting your assignment in APA format means, at a minimum, that you will need the following:Title page: Remember the running head. The title should be in all capitals.Length: 5 pages minimumAbstract: This is a summary of your paper, not an introduction. Begin writing in third person.Body: This begins on the page following the title page and abstract page and must be double-spaced (be careful not to triple- or quadruple-space between paragraphs). The typeface should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics, except as required for APA-level headings and references. The deliverable length of the body of your paper for this assignment is 5 pages. In-body academic citations to support your decisions and analysis are required. A variety of academic sources is encouraged.Reference page: References that align with your in-body academic sources are listed on the final page of your paper. The references must be in APA format using appropriate spacing, hanging indent, italics, and uppercase and lowercase usage as appropriate for the type of resource used. Remember, the Reference page is not a bibliography but a further listing of the abbreviated in-body citations used in the paper. Every referenced item must have a corresponding in-body citation.ScenarioSt. Michael’s Medical Center Ethical and Legal DilemmasSt. Michael’s Medical Center (SMMC) was one of the best medical centers in the Midwestern United States. The hospital served a population of over 500,000 low-income persons and other vulnerable populations. However, in recent years, the center has faced many criticisms by the people it served and government regulators for a series of ethical violations committed. These accusations and violations have morphed into legal battles.Cases that relate to the hospital’s situation are summarized in the following.Case I: The Blue WallMany patients and regulators have accused the hospital of neglecting its organizational responsibilities to respect patient rights. The hospital has established a so-called blue wall to withhold information and protect its employees. The administration and the ethics committee overseeing these ethical issues were accused of cover-up and making decisions that endangered vulnerable people. In most cases, the hospital has failed to meet its responsibilities to patients and to comply with regulations. Some of the violations are the following:Employees have exposed patient information to unauthorized people.Nurses have made unilateral decisions and ignored informed consent mandates.Administrators have covered up instances of medication errors and failed to meet regulatory compliance regarding the handling, storage, and retention of medical records.Visitors have found sensitive patient information in files left in hallways and on laptops left in patients’ rooms. Mobile devices containing patient information that doctors have claimed were missing have been found lying around in public areas.Few employees have done the right thing regardless of organizational lapses in policies and procedures.Case II: Dwayne BorrA nurse named Dwayne Borr took care of a patient named John. John had come in with some form of illness. After examination and testing, he was confirmed to have human immunodeficiency virus (HIV). John pleaded with Dwayne not to tell his girlfriend because he was doing everything possible to be cured of the disease. However, Dwayne did tell John’s girlfriend, which resulted in the couple’s separation. John then sued the hospital for the breach of confidentiality and for Health Insurance Portability and Accountability Act (HIPAA) violation. This HIPAA violation is a typical example of failure in proper communication of patient health information.Case III: Grandpa Peter and Grandma LucyAn elderly patient, Grandma Lucy, had an advanced directive not to resuscitate (called DNR, which stands for do not resuscitate) even at the point of death. She had already willed some of her assets to her 20-year-old son Phillip. She gave her husband medical power of attorney (i.e., the sole right to decide action if she becomes incapacitated). Grandpa Peter has been making decisions since Grandma Lucy was diagnosed with Alzheimer’s disease. One day, a nurse named Andrea overheard Grandpa Peter discussing insurance benefits with a female friend. Nurse Andrea discussed the issue with a friend at home and felt that Grandpa Peter’s intent was unfair to Grandma Lucy and decided to ignore the DNR order. The next day, Grandma Lucy coded, and Nurse Andrea resuscitated her. Thinking that nobody saw her, Nurse Andrea denied her action. She failed to realize that she was on live camera. Aside from that, she called Phillip and revealed Grandpa Peter’s alleged intent and disclosed his mother’s medical records to him, hoping to stop Grandpa Peter’s actions. To avoid any suspicions, Nurse Andrea sent relevant patient information to Philip via e-mail and to others over the phone. Again, Nurse Andrea was caught in the act.Grandpa Peter sued the hospital for Nurse Andrea’s actions. Additional issues of concern were raised when Grandma Lucy developed bedsores due to poor quality care. On investigation, the ethics committee discovered that the personal care assistants did not honor the rule of turning bed-ridden patients every 2 hours. Grandpa Peter became furious with the hospital staff and filed a lawsuit for denying patient autonomy and for abandonment. This type of patient neglect is an example of a lack of interdisciplinary teamwork.Seeking SolutionsAll of these ethical violations resulted in St. Michael’s Medical Center facing a massive lawsuit amounting to millions of dollars. The hospital has violated most of the regulatory compliance standards set by agencies such as the following:National Association of Healthcare Quality (NAHQ)Occupational Safety and Health Administration (OSHA)The Joint Commission (TJC)Centers for Medicare and Medicaid Services (CMS)Despite these agencies’ fines, the hospital continues to endanger patients with poor quality healthcare outcomes.St. Michael’s Medical Center is now seeking a risk mitigation consultant to head the hospital as the new chief executive officer (CEO). You have been selected because of your risk management background. You realize that the hospital could have avoided all of these problems if it had complied with regulations, trained its staff, and enforced internal organizational policies. You are hired to put things in order and prevent future problems. Free features N Outline $5 FREE N Revisions $30 FREE N Title Page $5 FREE N Bibliography $15 FREE N Formatting $10 FREE PLACE AN ORDER NOW Why Choose Us? N Satisfied and returning customers N A wide range of services N 6-hour delivery available N Money-back guarantee N 100% privacy guaranteed N Only custom-written papers N Free amendments upon request N Free extras by request N Constant access to your paper’s writer N A professional team of experienced paper writers N 10+ years of experience in the custom writing market MANAGE ORDERS We accept PLACE AN ORDER NOW